We understand that things get busy and that you may have to cancel on us from time to time. Hoame is pleased to share the following refund and cancellation policy for our Classes and Workshops/Events.
Customers who have registered for a Class may cancel such Class for a full refund if they provide at least 12 hours notice of the cancellation prior to the commencement of the Class by phone or they have cancelled through their Mindbody account. If a customer does not provide at least 12 hours notice of a cancellation or does not attend the Class, they will not receive any refund.
Customers who have registered for a Workshop may cancel such Workshop for a full refund if provide at least 7 days notice of the cancellation prior to the commencement of the Workshop. If a customer does not provide at least 12 hours notice of a cancellation by phone or through the Mindbody account or does not attend the Workshop, they will receive a credit with a one-year expiry date for use towards any of the Services.
In order to cancel a particular Product purchase, Class or Workshop, you must do so through your Hoame Mindbody account using the “cancel” feature on the Sites or call the studio to have a Hoame employee cancel on your behalf.
